--- title: A quick primer on images. description: Learn more about the types of images to use, how to verify file type, how to convert file types, file size, and images cutting off. --- [Skip to content](https://knowledgebase.akaraisin.com/en/support/images-for-your-event#main-content) [Submit a request ↗](https://knowledgebase.akaraisin.com/en/support/kb-tickets/new?hsLang=en) [![raisin Logo](https://knowledgebase.akaraisin.com/hs-fs/hubfs/logo_raisin.png?height=40&name=logo_raisin.png)](https://raisinsoftware.org/) - [Help Centre](https://knowledgebase.akaraisin.com/en/support) Open main navigation Close main navigation - [Help Centre](https://knowledgebase.akaraisin.com/en/support) - [Submit a request ↗](https://knowledgebase.akaraisin.com/en/support/kb-tickets/new) How can we help out? - There are no suggestions because the search field is empty. 1. [Help Centre](https://knowledgebase.akaraisin.com/en/support?hsLang=en) 2. [Content Management](https://knowledgebase.akaraisin.com/en/support/content-management?hsLang=en) 3. [Edit Content (Legacy)](https://knowledgebase.akaraisin.com/en/support/content-management?hsLang=en#edit-content-legacy) # A quick primer on images. ## Learn more about the types of images to use, how to verify file type, how to convert file types, file size, and images cutting off. This article pertains to features available on legacy features on Pledge, Multi-Pledge, General Donations, Golf, Gala, Direct Mail and Personal Fundraising Pages modules. ### **What types of image files does the system accept?** The system accepts the following types of image files: •  .gif •  .png •  .jpg •  .jpeg ### **How do I verify what type of image file my image is?** On your computer, **right click** on the image file and select **Properties.** Click the **General** tab to see the File Type. **Or** Locate and select the file on your computer using **Windows Explorer** or **My Computer**. From the **View** menu, select **Details** and the File Type will be displayed. ### **How do I convert my image to .gif, .png, .jpg or .jpeg?** Open the file with a standard photo editing software (i.e., Microsoft Paint, Photo-Editor, Photoshop, etc…), and then re-save the file as .gif, .png, .jpg or .jpeg. ### **What is the maximum image file size that the system accepts?** The maximum image file size that the system accepts is 1024 KB (1 MB). ### **How do I verify what size my image file is** On your computer, **right click** on the image file and select **Properties.** The File Size information will be found under the **General** tab. **Or** Locate and select the file on your computer using **Windows Explore** or **My Computer**. From the **View** menu, select **Details** and the File Size will be displayed. ### **My image is cut off when I upload it?** The system automatically re-sizes most images. However, if your original image is extra long vertically, the re-sizing will result in part of the image being cut off. We recommend that you crop your image using an image editor prior to uploading it to the system, or select another image. ### Why are my images distorted? Images may distort if you've set the image height and width via Properties. 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