- Knowledge Base
- Revenue Management
- Offline Pledges
How do I delete my offline donation after it's been confirmed?
Once an offline donation has been confirmed, it's similar to deleting a donation. Reach out to your account manager to have any confirmed offline donations deleted, as our raisin developers have that access.
Once an offline donation has been confirmed, it's similar to deleting a donation. However, our raisin Developers have access to delete said offline donations. Reach out to your account manager to have any confirmed offline donations deleted. Please note that deleting offline donations is subjected to a minimum 15 minutes support time deduction. The support time allocation can range depending on the amount of offline donations, please reach out to your Account Manager for more details.