Revenue Management

Assign Package Codes (Solicitation Codes)

• How do I set up split receipting for partial receiptable amounts?
• What is a Package Code vs. Appeal Code?

Offline Pledges

• How do I create and confirm an offline pledge?
• How to import offline donations with CSV file?
• How to confirm an offline pledge?
• How do I delete my offline donation after it's been confirmed?
• Why can't I confirm an offline pledge?

Payment and fundraising information

• How do I provide a refund and cancel or edit a transaction?
• Connecting your PayPal account to your event.
• How do I adjust my invoice setting? (Ticketing)
• What is a Campaign Code and how does it affect my event?

Promo Codes

• How can I create and use promo codes on my events?

Transactions

• What is an "Unknown" transaction?
• Why can't I move a donation?