Merge fields populate personalized user or dynamic event content in your emails. Reference our cheat sheet herein for best use across your events.
Message Templates allow you to you compose and edit e-mail messages sent out to constituents participating or giving to your events on raisin, and can be customized on an account or event-by-event basis.
Message Templates can include Merge Fields which will populate with personalized or dynamically-generated content from your event or event constituents. Merge fields are a great opportunity to personalize your stewardship and minimize administrative overhead – especially if you copy events year-to-year.
In each of your Message Templates, there is a drop-down on the right hand-side of the toolbar that contains a list of possible merge fields. Depending of the module and the message templates, this list varies.
We recommend not copying a merge field from a message to another. As merge fields are contextual, the copied merge field might not exist in the template, and won't be displayed.
Preview / Test a Message Template
Before you launch, we recommend previewing and/or sending yourself a test. Click "Preview" to view the message.
When merge fields are working and active, they will appear in dark red (dynamic text) or with a sample of the link:
Cheat Sheet of Merge Fields
Which merge fields work where? Here's the full list of all the merge fields used in our modules:
| Merge Field | Description | Example | Modules |
| Billing User Custom Field Billing User E-Mail Billing User First Name Billing User Last Name Billing User Title |
Personalized communication in the "Invoice" message | Ticketing | |
| Captain E-Mail Captain First Name Captain Last Name Captain Organization Name Captain Organization Or Captain Full Name Captain Title |
Personalized communication in the "Individual Joins a Team" message | Pledge/Multi-Pledge | |
| Contact E-Mail Contact First Name Contact Last Donation Amount Contact Last Donation Date Contact Last Name Contact Total Donation |
Details related to Contacts uploaded by Peer-to-Peer participants in their Participant Centre. | Sample copy for a participant | Pledge/Multi-Pledge |
| Custom Letter | Custom copy located in Scheduled Messages (e.g. E-mail Participants/Volunteers/Users). | Create a templated header and footer in the Message Template, and modify just the message over the course of a campaign from E-mail Participants/Volunteers/Users. | Ticketing, Pledge/Multi-Pledge |
| Donation Amount Donation Date |
Reference details for donor | Donations, Ticketing, Pledge/Multi-Pledge | |
| Donation End Date Donation Start Date |
Timeline to give for the campaign. This is set up in Event Details. | Reminder when it's possible to give | Donations, Ticketing, Pledge/Multi-Pledge |
| Donation Frequency | Identifies if it is a Monthly or Annual recurring donation | Reference details for donor | Donations |
| Donor Custom Field | Custom Fields 1-5 in the User Profile Fields to collect additional information about a donor | Reflect back important donation details you might be collecting in Custom Fields | Donations, Ticketing, Pledge/Multi-Pledge |
| Donor E-Mail Donor First Name Donor Last Name Donor Title |
Personalized communication to donors | Donations, Ticketing, Pledge/Multi-Pledge | |
| Donor Full Name | Personalized communication to donors | Donations | |
| eCard | Displays eCard image selected and text written | Card recipient can view a responsive eCard in email | Donations |
| First Repeating Donation Date | Defines when the recurring donations are processed | Inform the donor when their first donation will be processed | Donations |
| Fund Name |
Identifies to which fund the money goes |
Inform the donor where their donation will be allocated | Donations, Ticketing, Pledge/Multi-Pledge |
| Group Address City Group Address Country Group Address Line 1 Group Address Line 2 Group Address Postal Code Group Address Province Group Description Group End Date Group Event Start Date Group Fund Group Fundraising Goal Group Name Group Registration End Date Group URL |
Specific to Multi-Pledge, and display the Group/Details set up in Manage Groups. |
Provide contextual details specific to participants or donors who contribute in that Group. For instance, in a multi-City event, Group Fundraising Goal provides the fundraising goal just at that city instead of the overall campaign. | Multi-Pledge |
| In Honour Of Name |
Name of the tributee for In Honour gifts |
Name of the tributee for In Honour gifts | Donations |
| In Memory Of Name |
Name of the tributee for In Honour gifts |
Donations | |
| Invoice Due Date Invoice Total Amount |
|
Reminder for invoiced purchaser when and how much to pay | Ticketing |
| Last Location Name |
Last Event where a Username has been used |
Inform participant when resetting their password | Pledge/Multi-Pledge |
| Link - Donate Now Link - Donation Home |
Drives to the event homepage or donation options page |
Share your campaign with a formatted link and drive users directly the donation form | Donations |
| Link - Event Home |
|
Share your website home page with a formatted link | Ticketing, Pledge/Multi-Pledge |
| Link - Event Registration |
|
Invite new users to register directly with a formatted link | Ticketing, Pledge/Multi-Pledge |
| Link - Join Team |
Drives to the registration page |
Invite new users or individual fundraisers to join a team and skip the registration page | Pledge/Multi-Pledge |
| Link - Login Page |
|
Pledge/Multi-Pledge | |
| Link - Manage Attendees |
Drives to the Login page |
Quick link for purchasers to login and add/update their guest list of attendees | Ticketing |
| Link - Participant Home |
Drives to the participant's page |
Quick link for participants or their contacts to view their personal page | Pledge/Multi-Pledge |
| Link (Plain) - Event Home, Link (Plain) - Participant Home, Link (Plain) - Team Home |
Drives to event pages with an unformatted link that shows the full page URL |
Pledge/Multi-Pledge | |
| Link - Sponsor a Participant |
Drives to the Search to Donate page |
Pledge/Multi-Pledge | |
| Link - Sponsorship Opportunities |
Drives to the Sponsorship Items page |
Ticketing | |
| Link - Team Home |
Drives to the team page |
Pledge/Multi-Pledge | |
| Link - Volunteer Registration |
|
Pledge/Multi-Pledge |
|
| Location Address Line Location City Location End Date Location Fundraising Goal |
Info about the event gathered in Location Details. This set of merge field cannot be used in Multi-Pledge events. |
Useful reminder regarding event details. |
Donations, Ticketing, Pledge |
| Location Min Tax Receiptable Amount |
Set up in Event details |
Informs donor of the minimum amount to receive a tax receipt in their "Thank You" email. |
Donations, Ticketing, Pledge |
| Location Name |
Only for Pledge! Set up in Location Details, and displays the event's subtitle. |
Donations, Ticketing, Pledge |
|
| Location Start Date |
This merge field cannot be used in Multi-Pledge events. |
Reminder for users |
Donations, Ticketing, Pledge/Multi-Pledge |
| MP Event Address Line, MP Event City, MP Event End Date, MP Event Fundraising Goal, MP Event Min Tax Receiptable Amount |
Specific to Multi-Pledge, and shows info entered in Event Details. |
Multi-Pledge |
|
| MP Event Name |
Specific to Multi-Pledge and shows the Event Name set in Event Details. |
Multi-Pledge |
|
| MP Event Start Date |
Specific to Multi-Pledge and shows the Event Start Date in Event Details. |
Multi-Pledge |
|
| My E-Mail, My First Name, My Full Name, My Fundraising Goal, My Last Name, My Title, My Total Raised |
Details about a Participant and unique to Participant Centre Fundraising Emails. |
Sample content for the participants sending emails through the Participant Centre. |
Pledge/Multi-Pledge |
| My Team Goal, My Team Name, My Team Raised |
Details about a Participant and unique to Participant Centre Fundraising Emails. |
Sample content for the team members sending emails through the Participant Centre. |
Pledge/Multi-Pledge |
| Organization Name |
Donor/Participant's Organization Name |
Donations, Pledge/Muti-Pledge, Ticketing |
|
| Participant Custom Field |
Participant responses to Custom Fields 1-4. |
Pledge/Multi-Pledge |
|
| Participant E-mail, Participant FirstName, Participant FundraisingGoal, Participant LastName, Participant Title |
Participant information |
Pledge/Multi-Pledge |
|
| Participant Organization Name, Participant Organization Or Participant Full Name |
Displays the name of the organization or the full name of the Participant, if no organization completed. |
Instead of using two different merge fields (i.e. Participant Name and Organization name), this one populates one. |
Pledge/Multi-Pledge |
| Participant Total Raised |
Amount raised by the Participant (registration fees not included) |
Pledge/Multi-Pledge |
|
| Participant Username |
Appears in Username Request emails. |
Pledge/Multi-Pledge |
|
| Purchase Details |
Summary table of purchased items in a transaction. Includes the item name, price, quantity and total. |
Include in "Thank You" emails as a purchase receipt. |
Donations, Ticketing, Pledge/Multi-Pledge |
| Purchase Order Number |
Dynamic invoice number. |
Inform the purchaser/billing contact. Useful for a follow-up. |
Ticketing |
| Purchaser Custom Field 1 Purchaser E-Mail Purchaser First Name Purchaser Last Name Purchaser Title Purchaser City Purchaser Country Purchaser Postal Code Purchaser Region |
|
Personalize the email sent to purchasers. |
Ticketing, Pledge/Multi-Pledge |
| Receipt Details |
Summary table of receipted items. |
Donations, Ticketing, Pledge/Multi-Pledge |
|
| Recipient First Name Recipient Last Name |
The recipient of an eCard or Printed Card or when sending an invite to Join The Event. |
Donations, Pledge/Multi-Pledge |
|
| Recipient E-mail Recipient Full Name |
Recipient of the eCard or Printed Card. |
Personalized the email sent to card recipients. |
Donations |
| Team Captain Registration Item |
|
Pledge/Multi-Pledge |
|
| Team Goal Team Name Team Raised |
|
Pledge/Multi-Pledge |
|
| Total Annual Gifts |
Sum of all the recurring donations made during the calendar year. For recurring donors that receive a consolidate annual tax receipt only. |
Include in the Tax Receipt for Recurring Donors as a summary. |
Donations |
| Total Annual Receipt |
Total receipted gifts during the calendar year. For recurring donors that receive a consolidate annual tax receipt only. |
Include in the Tax Receipt for Recurring Donors as a summary. |
Donations |
| Total Gift |
Total donation amount. |
Donations, Ticketing, Pledge/Multi-Pledge |
|
| Total Receipt |
Total amount of gift that is receiptable. |
Donations, Ticketing, Pledge/Multi-Pledge |
|
| Transaction Code |
Unique number per transaction (i.e. their order number) |
Record purchase for the donor, and useful for reconciliation. |
Donations, Ticketing, Pledge/Multi-Pledge |
| Tributee Name |
Specific to In Honour and In Memory donation only. |
Inform the recipient/donor who the donation has been made in tribute of. |
Donations |
| User Custom Field User E-mail User First Name User Last Name User Title |
Appears in Tax Receipt emails. |
Personalized communication with receipted donors. |
Donations, Ticketing, Pledge/Multi-Pledge |
| Volunteer Custom Field Volunteer E-mail Volunteer First Name Volunteer Last Name Volunteer Organization Name Volunteer Organization Or Volunteer Full Name Volunteer Title |
Personalized communication to Volunteers. |
Ticketing, Pledge/Multi-Pledge |