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Help Centre
Revenue Management
Revenue Management
Refunding transactions with raisin Payments
Assign Package Codes (Solicitation Codes)
How do I set up split receipting for partial receiptable amounts?
What is a Package Code vs. Appeal Code?
Offline Pledges
How do I create and confirm an offline pledge?
How to import offline donations with CSV file?
How to confirm an offline pledge?
Why can't I confirm an offline pledge?
How do I record matching gifts in raisin?
Payment and fundraising information
How do I provide a refund and cancel or edit a transaction?
Connecting your PayPal account to your event.
How do I adjust my invoice setting? (Ticketing)
What is a Campaign Code and how does it affect my event?
Promo Codes
What are promo codes and how do I use them on my events?
Transactions
What is an "Unknown" transaction?
Why can't I move a donation?