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Account & General Setup
Account & General Setup
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Revenue Management
Assign Package Codes (Solicitation Codes)
Offline Pledges
Payment and fundraising information
Promo Codes
Transactions
Tax Receipts
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General Questions
Pledge / Multi-Pledge
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Export Data
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DonorPerfect
MailChimp
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Strava
360MatchPro by Double the Donation
Address Complete
Live streaming
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Help Centre
Account & General Setup
Account & General Setup
Organization
Modules
Payment
Shared Content
Security Management
Invoice
Email
Event Setup
Event Details
Go Live
Registration Information
Sponsorship Items
Content Management
Pages
Sections and blocks
Design
User Profile Fields
Edit Content (Legacy)
Message Templates
User Management
Surveys
Donors
Participants & Teams
Tickets & Tables
Revenue Management
Assign Package Codes (Solicitation Codes)
Offline Pledges
Payment and fundraising information
Promo Codes
Transactions
Tax Receipts
Manage
Setup
Analytics
Reports
General Questions
Pledge / Multi-Pledge
General Donation
Downloads
Common Reports
Export Data
Flat File
Integrations
DonorPerfect
MailChimp
Google Analytics
Strava
360MatchPro by Double the Donation
Address Complete
Live streaming
Customer Support
Account & General Setup
Organization
Information regarding changes to raisin's data storage policies
Modules
What are the different types of users in Ticketing events?
What's the difference between Pledge and Multi-Pledge?
Payment
How do I connect my Global Payments Ecommerce Hosted Account in raisin?
Can I connect my Global Transport payment account in raisin?
How do I connect to my Stripe hosted payment account?
How do I connect my SafeSave Hosted Payments account in raisin?
How do I connect my Moneris Hosted Payments account in raisin?
How do I connect my Paysafe Hosted Payments account in raisin?
How do I connect my iATS Hosted Payments account in raisin?
Notes regarding payment gateway credentials for Worldline users.
Which payment gateways do you support and can you accept foreign currencies?
Why can't I edit my payment gateway?
What does CVV mean?
Can I use only PayPal?
How Do I connect my Stripe Hosted Payments account in raisin?
How do I connect my Worldline Hosted Payments account in raisin?
How do I connect my Chase Hosted Payments account in raisin?
See more
Shared Content
How do I create an eCard?
How do I create a Printed Card?
Security Management
What is raisin's Password Policy?
I'm locked out of my account. What can I do?
Creating and managing administrator user accounts and groups.
Invoice
How do I create an invoice?
Email
How do I set up email authentication (SPF, DKIM & DMARC) to improve email deliverability?