What are the different types of users in Ticketing events?

Ticketing events let purchasers buy tickets, tables or sponsorships for special events, and manage their groups of attendees.

The Ticketing module allows organizations to create a fully branded event site for special events like galas, golf tournaments and more. With this module, event setup and details can be managed using a single integrated system. From ticket purchase to thank you notes, you can ensure that the elegance associated with your event extends throughout the entire process.

With these additional options, there are a few different user types. The following definitions apply to Ticketing Events:

Purchaser – someone that logs onto the micro-site and buys a ticket, tickets, or other available items for your event

Attendee – identified in the system as someone that will be attending the event. The purchaser will have the option to input the names of people attending the event on the tickets purchased. The purchaser can also be an attendee.

Group – Grouping of Attendees purchased by a Purchaser in a single transaction, and may refer to Table or Team. Group Name auto-generates as Purchaser First Name Purchaser Last Name, and #. If multiple items are purchased at once, number will be generated in sequence. The Group Name may be overwritten by the Organization.

Billing Contact - If invoices are enabled, a Purchaser may enter the name of a separate Billing Contact to receive a purchase invoice.

To set up your Ticketing module, click “Events” on the horizontal navigation bar, and then “Set up new event” on the left-hand side of the screen. Select “Ticketing”.