How do I delete a participant?

De-activating a Participant effectively deletes them from the event.

We do not encourage deleting a Participant outright - in case they wish to return to the event or you wish to keep record of them for data integrity purposes.

Instead, Participants can be de-activated by administrators, effectively removing from them the front-end of the event as if they've been deleted.

To do so, in Manage Users, query for the Participant you would like to remove or do an open search to bring up all users. Select the name of the participant. This will bring you to the user’s profile page.

Uncheck the box next to Active to deactivate the participant, thus removing the participant and any dollars raised from the event.

kb-user-inactive

Inactive Participants can only be found in Admin or Reports moving forward, by selecting Inactive Users.

Follow the same steps to re-activate the user if they wish to return to fundraise with the same profile.