When uploading images we recommend uploading JPEG/JPG or PNG. We recommend PDF for most documents.
Website and message content can be populated with images, documents and, and across various media formats.
Accepted formats
Images
File Formats accepted: .jpg, .gif, .png, .jpeg
Maximum size: 3 MB
Ensure that the file is in RGB colour mode not CMKY colour mode, as CMKY tends to make the file larger in size.
Suggested Image Sizes (in pixels)
- Top Banner: 1800w x 600h
- Header logo image: 195w x 73h
- Home Page image: 1800w x 750h
- Personal Fundraising Page image: 318w x 252h
- Team Fundraising Page image: 318w x 252h
- Personal/Team Fundraising page banner: 1650w x 330h / 1415w x 325h
- Favicon: 640 x 640
Documents
File formats accepted: .pdf, .doc, .xls, .xlsx, .docx
Maximum size: 2,000 KB
Media
File formats accepted: .asf, .asx, .wm, .wmx, .wmp, .wma, .wax, .wmv, .wvx, .avi, .wav, .mpeg, .mpg, .mpe, .mov, .m1v, .mp2, .mpv2, .mp2v, .mpa, .mp3, .m3u, .mid, .midi, .rm, .rma, .rmi, .rmv, .aif, .aifc, .aiff, .au, .snd
Maximum size: 5,120 KB
Image and Document Manager
All uploaded media are saved in the Image and Document Manager, which can accessed in the WYSIWG Editors found in your event under:
- Message Templates
- Edit/Share/Welcome - Participant Welcome
